Mission and Vision at Casa Rustica

Our mission and vision at Casa Rustica

Mission:

Firstly to provide each of our guests with a unique experience of accommodation through a quality, personalized and sustainable service seeking the satisfaction of those who visit us.

Vision:

Secondly to become the group of hotels that guests prefers in Antigua Guatemala, working under an operational promise of constant service and social responsibility, committing ourselves to offer the highest quality standards.

Values

• SPIRIT OF SERVICE
  We serve our customers with love, enthusiasm and joy.
• INTEGRITY
  We always do the right thing, without affecting the interests of other people. We are honest and honest with ourselves, with our partners, with our bosses and with our clients.
• CONSTANCY
  We are willing to do things always well and in the same way.
• RESPONSIBILITY
  We do our job well and we are careful when making decisions or doing something.
• TEAMWORK
  We are a team which we organize where each one plays a part to achieve our goals.
• RESPECT
  We appreciate and respect our clients, our partners, our bosses and ourselves.